How are membership cancellation requests handled?
Requests for membership cancellation (or sometimes referred to as resignation) must be received in writing by mail or email (membersupport@aia.org). The written request allows AIA to maintain proof and documentation of the request and that it was authorized by the member.
After the membership is cancelled in the system, the member should receive an email notification confirming the cancellation request has been processed.
Occasionally, requests for a cancellation will include a request for a full or partial refund of dues. Only dues for the current year paid are eligible for consideration for a refund. The members of the local chapter should be contacted and asked to approve the request for the refund. If the request is for a partial refund, the calculation should be done based on the number of full months of active membership for the period an individual receives member benefits.
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